Our Expectations
At Performers Theatre Company, we maintain clear expectations for all students, parents/carers and staff. These expectations ensure that our entire community remains aligned with our core values and our commitment to “Being Your Best.” All families are required to read and acknowledge our Code of Conduct prior to enrolment, helping us maintain a safe, positive, and professional environment.
Respect
Respect is central to everything we do at Performers. Students are expected to treat their peers and teachers with kindness, courtesy and cooperation at all times. We operate a zero-tolerance approach to bullying, and any unkind or inappropriate behaviour will be addressed immediately and seriously.
Performers is a private performing arts organisation. Students who do not meet behavioural expectations will receive a formal written warning from the Principal; continued behaviour concerns may result in unenrolment.
Punctuality
Students must arrive on time for all classes and rehearsals. Parents/carers should notify us if their child will be late, as lateness disrupts both teaching and learning.
Attendance
Once enrolled, students are expected to attend every scheduled class. If a child is absent for three consecutive weeks without communication, we will assume they have withdrawn and they will be removed from the register. Absences must be reported directly to Performers via email, phone or text.
Drop Off & Collection
Please refer to our Child Collection Policy.
Electronics
Performers Theatre Company is a mobile phone free environment during all classes, rehearsals and
activities. Mobile phones should not be brought into sessions (unless for medical reasons). If brought, they
must be handed in to staff on arrival and will be returned at the end.
Students do not need phones to feel safe, connected, or engaged - they have us.
Personal Property
Students are responsible for their own belongings. Performers cannot accept responsibility for lost or missing items.
Uniform
Performers uniform must be worn to all classes, workshops, rehearsals and performances, ensuring students are easily identifiable and appropriately presented. Please refer to our uniform page for full details.
Fees
Please refer to our Fees and Payments Policy.
GDPR & Photographs
Please refer to our GDPR and Photographs and Images policies.
Feedback & Complaints
We are always learning and wanting to grow. Our staff do everything in the best interests of the
children but at times, things do not always go to plan or as expected. We appreciate positive and
constructive feedback from our parents/carers and our students. If you have any feedback, you can always
speak to us in person or via email/phone.
If you have a concern or complaint, this must be done in person wherever possible. Concerns should be
raised respectfully and, where possible, not in front of children. Where behaviour is not appropriate, you may
be asked to leave the premises.
Any safeguarding concerns should be reported in line with our Safeguarding Policy.