Our Expectations

At Performers Theatre Company, we maintain clear expectations for all students, parents/carers and staff. These expectations ensure that our entire community remains aligned with our core values and our commitment to “Being Your Best.” All families are required to read and acknowledge our Code of Conduct prior to enrolment, helping us maintain a safe, positive, and professional environment.
 

Respect

Respect is central to everything we do at Performers. Students are expected to treat their peers and teachers with kindness, courtesy and cooperation at all times. We operate a zero-tolerance approach to bullying, and any unkind or inappropriate behaviour will be addressed immediately and seriously.

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Performers is a private performing arts school. Students who do not meet behavioural expectations will receive a formal written warning from the Principal; continued behaviour concerns may result in unenrolment.

Punctuality

Students must arrive on time for all classes and rehearsals. Parents/carers should notify the school if their child will be late, as lateness disrupts both teaching and learning.

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Attendance

Once enrolled, students are expected to attend every scheduled class. If a child is absent for three consecutive weeks without communication, we will assume they have withdrawn, and they will be removed from the register. Absences must be reported directly to Performers — not via other parents or students.

 

Drop Off & Collection

Parents/carers should drop off their child immediately before class and collect them promptly at the end.
If arrangements are made to collect another child, this must be approved by Performers in advance.

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Electronics

Mobile phones, laptops and other devices may not be used during classes. Any device brought in must remain in a bag or coat. If used during a lesson, it will be confiscated until the end of class, and parents/carers will be informed.

 

Personal Property

Students are responsible for their own belongings. Performers cannot accept responsibility for lost or missing items.

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Uniform

Performers uniform must be worn to all classes, workshops, rehearsals and performances, ensuring students are easily identifiable and appropriately presented. Uniform should be worn with pride and must follow these guidelines:

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• No jewellery except small stud earrings and a watch

• Hair must be tied back

• Students should arrive already changed (toilets are available if required)

Uniform rules also support health and safety and the safeguarding of students. Please see our uniform page for full details.

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Fees

Our fees vary by class but remain highly affordable compared to similar training providers.
All classes are paid monthly in advance through ClassManager, using any preferred method (subscription, direct debit, standing order, bank transfer, card or cash).

 

Monthly costs are calculated as:
Class cost × 39 sessions ÷ 12 months
Example: £8 per class × 39 = £312 ÷ 12 = £26 per month.

 

Masterclasses, holiday schools and additional activities can also be booked via ClassManager or directly on our website. Optional payments (e.g., rehearsal fees, trips, tickets) may be added to your monthly invoice if preferred.

 

Sibling Discount:

• 15% off for the second child

• 10% off for each additional child

 

Fees are refunded if a session is cancelled and no suitable alternative is provided.
Late invoices will incur a £5 late charge as per our T&Cs.

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GDPR & Photographs

All details regarding data protection and photography permissions can be found on our Policies page.

 

Feedback & Complaints

We welcome constructive feedback as we continually strive to improve. Parents/carers may approach us in person, by email, or by phone. Concerns or complaints should be raised privately, not in front of students. Unprofessional discussions or confrontations on the premises may result in individuals being asked to leave.

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General Expectations for Parents/Carers

• Parents/carers may not enter studios or corridors during lessons.

• Please remain in designated waiting areas only.

• Encourage positive behaviour and discourage challenging conduct.

• Support your child’s progress by celebrating achievements and keeping expectations realistic.

• Avoid comparing your child to others — every student is on their own journey.

• Derogatory comments about students, staff or Performers on social media or online platforms are strictly prohibited.

• Unacceptable behaviour (bullying, swearing, spitting, aggression, derogatory remarks) from adults may result in removal from the premises, events or the school entirely.

• All members of our community represent Performers at events and performances and are expected to behave respectfully and professionally.

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If you have any concerns about your child, a member of staff or any aspect of our school, please speak directly with Sam (Principal). All matters will be handled professionally and appropriately.